Privacy Policy

Introduction

At folgerscoffeeshop, accessible from folgerscoffeeshop.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by folgerscoffeeshop and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected].

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Account Information: When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

  • Order Information: When you make a purchase, we collect information to process your order, including your shipping address and payment preferences. All transactions are processed in USD.

  • Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.

  • Improve, personalize, and expand our website and product offerings.

  • Understand and analyze how you use our website.

  • Develop new products, services, features, and functionality.

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

  • Process your transactions and manage shipping (1–3 days processing, 6–12 days delivery).

  • Find and prevent fraud.

Log Files

folgerscoffeeshop  follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, folgerscoffeeshop uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Payments and Security

Your security is paramount to us. While we collect order details, sensitive payment information is processed through secure, encrypted third-party payment gateways. We do not store your full credit card details on our servers. All financial transactions are conducted in USD.

Shipping and Third-Party Disclosure

To fulfill our promise of Free Shipping and delivery within 6–12 days, we share necessary logistics information (such as your name and shipping address) with our trusted courier partners. These third parties are prohibited from using your personal information for any other purpose.

Your Rights and Data Retention

  • Returns and Refunds: Information related to your 60-day return or 5–10 day refund process is kept to ensure financial accuracy and customer satisfaction.

  • Data Access: You have the right to request copies of your personal data.

  • Data Correction: You have the right to request that we correct any information you believe is inaccurate.

  • Data Deletion: You have the right to request that we erase your personal data, under certain conditions.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Contact Us

For any questions regarding this Privacy Policy or the handling of your data, please contact our support team:

Email: [email protected]